The Riverside County Sheriff’s Department is updating its online reporting process and replacing it with the LexisNexis® Desk Officer Reporting System. The system provides a fast and efficient way for the public to report a variety of past incidents such as petty theft, lost property, vandalism, etc., via the internet using a computer, tablet or smartphone.
This new capability will increase the efficiency of the Sheriff’s Department, reduce workload for patrol personnel while enhancing services to communities, according to Lt. Adam Vallejo. This system also will be accessible to each of the department’s contract city partners and permits each city to tailor the types of incidents to suit their communities needs and preferences.
The system also supports several languages so that it is accessible to everyone. Incidents that are in progress, have physical evidence that needs to be collected or are violent in nature will still be handled by patrol personnel via a dispatcher. The system is being configured and will go live in the near future.
The LexisNexis Desk Officer Reporting System enables fast and efficient online reporting, providing these added benefits:
• Reduces officer response times to other incidents
• Generates more accurate reports
• Provides online access to citizens 24 hours a day, seven days a week
• Offers a web-based solution accessible on any internet-enabled PC or mobile device
For more information on LexisNexis Desk Officer Reporting System, visit www.lexisnexis.com/risk/products/officer-reporting-system.aspx.